ayushsikdar
New member
- Seller Name
- CLICKTECH RETAIL PRIVATE LIMITED
- Company Name
- Amazon India
- Product Name
- DJI Osmo Pocket 3 Creator Combo
- Website Name
- https://www.amazon.in
- Customer Care Number
- 1800 3000 9009
- Loss Amount
- 69990
- Ratings
- Opposite Party Address
- Address: 18, Rabindra Sarani, Terita Bazar, Poddar Court, Tiretti, Kolkata, West Bengal 700073
Product Name: DJI Osmo Pocket 3 Creator Combo
SKU: B0CG19FGQ5
Condition: New
Sold by: CLICKTECH RETAIL PRIVATE LIMITED
Platform: Amazon India
Complaint:
I am raising this complaint against Amazon India and the seller CLICKTECH RETAIL PRIVATE LIMITED regarding the non-delivery of a high-value product – DJI Osmo Pocket 3 Creator Combo.
Amazon falsely claims the product has been delivered as part of a combined shipment. However, the camera was never delivered to me.
Facts of the Case:
I received only one parcel which contained:
3 units of Bhimseni Kapoor
1 Screen Guard
1 Memory Card
The camera was missing from the package.
The delivery agent did not even ask for the OTP, despite me having received one. He simply handed over the parcel and left.
The parcel received was fully sealed and securely packed, but there was clearly no space inside to fit a camera box of this size.
We initially assumed that the camera may arrive in a separate package, but no other parcel was ever delivered.
Amazon’s Claim:
Amazon customer care is now stating that the camera was part of the delivered package. This is completely false and unverified. For such a high-value item, proper delivery protocols like OTP confirmation, packaging traceability, and signature acknowledgment were not followed.
SKU: B0CG19FGQ5
Condition: New
Sold by: CLICKTECH RETAIL PRIVATE LIMITED
Platform: Amazon India
Complaint:
I am raising this complaint against Amazon India and the seller CLICKTECH RETAIL PRIVATE LIMITED regarding the non-delivery of a high-value product – DJI Osmo Pocket 3 Creator Combo.
Amazon falsely claims the product has been delivered as part of a combined shipment. However, the camera was never delivered to me.
Facts of the Case:
I received only one parcel which contained:
3 units of Bhimseni Kapoor
1 Screen Guard
1 Memory Card
The camera was missing from the package.
The delivery agent did not even ask for the OTP, despite me having received one. He simply handed over the parcel and left.
The parcel received was fully sealed and securely packed, but there was clearly no space inside to fit a camera box of this size.
We initially assumed that the camera may arrive in a separate package, but no other parcel was ever delivered.
Amazon’s Claim:
Amazon customer care is now stating that the camera was part of the delivered package. This is completely false and unverified. For such a high-value item, proper delivery protocols like OTP confirmation, packaging traceability, and signature acknowledgment were not followed.
