Shiva Kenche
New member
- Dealer Name
- JIO
- Company Name
- JIO
- Customer Care Number
- 18008969999
- Loss Amount
- 10000
- Ratings
- Opposite Party Address
- Hyderabad
Sir/ Madam
I have applied for Jio Broad band connection through My jio app and technician has contacted me and done KYC and installed Router at my location. Accordingly, I have paid 10,000 to technician and connection got successful. Later in the next month, i am not getting internet and contacted Jio Sales representative and he said some problem exist with the KYC and he will resolve the issue. Later he recharged for one more month by himself and got renewed the connection. After one month i still got the internet disruption and Manager stopped receiving my calls. I have mailed Jio customer care also but no response from them. Later, i have applied in National Consumer Forum but Company replied that payment was not made for one year. I have the screenshots for payment and Sales executive initially showed the payment receipt to company. Now they are not receiving my calls.
Now, i request you to please resolve my issue and get me the connection or my money back.
My connection ID: 4031604219
Sales Executive Mobile No: 9381914152
Technician came for KYC : 9133322297
I have applied for Jio Broad band connection through My jio app and technician has contacted me and done KYC and installed Router at my location. Accordingly, I have paid 10,000 to technician and connection got successful. Later in the next month, i am not getting internet and contacted Jio Sales representative and he said some problem exist with the KYC and he will resolve the issue. Later he recharged for one more month by himself and got renewed the connection. After one month i still got the internet disruption and Manager stopped receiving my calls. I have mailed Jio customer care also but no response from them. Later, i have applied in National Consumer Forum but Company replied that payment was not made for one year. I have the screenshots for payment and Sales executive initially showed the payment receipt to company. Now they are not receiving my calls.
Now, i request you to please resolve my issue and get me the connection or my money back.
My connection ID: 4031604219
Sales Executive Mobile No: 9381914152
Technician came for KYC : 9133322297
