Ditch the guilt did a scam

Meha

Meha

New member
Seller Name
Ditch the guilt
Company Name
Ditch the guilt
Product Name
Chocolates
Website Name
https://ditchtheguilt.fit/
Customer Care Number
+918657526591
Loss Amount
120
Ratings
1.00 star(s)
Opposite Party Address
401-405 Navyug Industrial Estate Tj Road Sewree - 400015
I ordered chocolates from ditch the guilt where the promised 1 day delivery but have not yet dispatched order , i have pinged everywhere on their email , tried to call also but no reply.

Order no 52689
Email info@ditchtheguilt.fit

Now my occasion has passed for which i wanted chocolates, i just want refund.
 
  • Email Escalation (Refund Request)
    • Send a clear refund demand to: info@ditchtheguilt.fit
    • Mention your Order No. 52689, date, and loss due to non-delivery.
    • Set a 7-day deadline for refund.
  • Contact by Phone/WhatsApp
    • Customer Care Number: +91 86575 26591 (try call + WhatsApp message with order details).
  • Payment Gateway Dispute
    • If you paid by credit card / debit card / UPI / Paytm / Razorpay, immediately raise a dispute / chargeback with your bank or wallet provider.
    • Mention that the product was not delivered and the merchant is unresponsive.
 
I had placed an order on 3rd August 2025 vide Order No. 23106 for 4 chocolates of 60g each, amounting to Rs. 356. However, on 24th August 2025, I received only 2 chocolates of 40g each.

Since then, I have been continuously following up for a refund of the missing 160g worth of items, but till date, no resolution has been provided. Despite my repeated emails along with attached proofs of the discrepancy, I have not received either the refund or any proper response from your team.

This level of negligence is extremely disappointing and unprofessional. The lack of support and accountability has made the experience very unpleasant. I request you to take an action against their scam.
 
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