DTDC - Shipment not delivered

M

merinp

New member
Dealer Name
DTDC
Company Name
DTDC
Customer Care Number
9606 911811
Loss Amount
7000
Ratings
1.00 star(s)
Opposite Party Address
DTDC
My shipment was booked on 26 May 2026 from Bhuj to Cochin. Expected date of delivery was 3rd June 2026. I haven't received the shipment yet.
Raised complaint and contacted DTDC customer care multiple times. They keep saying that it is in Cochin hub, but till now the shipment remains undelivered.

Request to please help with this.

Shipment Tracking No: D1016770464
Complaint No: 27766677
 

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Hello @merinp

We noticed that you are facing the similar problem with DTDC that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'DTDC'

Hello @Vishal1803

We are outlining the steps to be taken before filing a case against the DTDC in the Consumer Forum.

Step: 1
Send a notice via registered post to the CMD of DTDC

DTDC EXPRESS LIMITED
DTDC House, No.3, Victoria Road,
Bangalore – 560 047


View Sample Notice: Notice to CMD of the Company


This step not only gives the DTDC a chance but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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