DTDC URGEY COURIER NOT DELIVERED

T

Taniya

New member
Dealer Name
DTDC
Company Name
DTDC
Customer Care Number
9606911811
Loss Amount
1650
Ratings
1.00 star(s)
Opposite Party Address
Pratap nagar 166 A mayur vihar phase 1
I am extremely disappointed with the service provided by DTDC. I booked an urgent courier and paid ₹1,650 specifically because I was assured that the shipment would be delivered the very next day.

However, as of 24 June, the courier has still not been delivered. What is even more concerning is that neither has anyone from your company contacted me regarding the delay nor have I received any update on the status of the shipment.

This lack of communication and failure to deliver within the committed timeline is unacceptable. Had I known that the delivery would be delayed without any notification, I would have chosen an alternative courier service.

I request you to:
1. Deliver the courier immediately.
2. Provide a written explanation for the delay.
3. Confirm the current status of the shipment and expected delivery date.

Please treat this matter as urgent and respond at the earliest.
Ticket ID: 28014428
Shipment number - V1005254215
 

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Hello @Taniya

We noticed that you are facing the similar problem with DTDC that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'DTDC'

Hello @Vishal1803

We are outlining the steps to be taken before filing a case against the DTDC in the Consumer Forum.

Step: 1
Send a notice via registered post to the CMD of DTDC

DTDC EXPRESS LIMITED
DTDC House, No.3, Victoria Road,
Bangalore – 560 047


View Sample Notice: Notice to CMD of the Company


This step not only gives the DTDC a chance but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response...


If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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