Engineer not Visit and case been going to Hold automatically

vipin6.kumar

New member
Dealer Name
Jio Fiber
Company Name
Jio
Customer Care Number
18008969999
Loss Amount
00
Ratings
1.00 star(s)
Opposite Party Address
NA
Hi Team,

I have registered a case on 09th Oct 2026 with case Id SR00003J4RVR, engineer visited on 10th Oct but issue not resolved and engineer make the wiring scattered and messy. after that I registered new case with case number SR00003J6R3D , against this case number engineer not visited hence I call the customer case and they informed that my was on hold due to i not provided OTP but i have not received any call from engineer side or customer case side regarding this. my issue still not resolved and i suffering with raised issue.
 
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