Eureka Forbes called me Mutiple times to buy AMC gold plan and asked me that once you buy Gold AMC Services, they will immediately come and replace the Filter and UV filter as this is Gold Plan. If I don't buy gold plan, it will be normal service and technician may come late. As my filter was supposed to be replaced due to lack of proper drinking water, I purchased AMC Gold Plan. After buying the plan, no one calls back or no technician visits my home. The technician visit was on 3rd February but today is 20th February and no one has called or visited for filter replacement. I have called the customer care number multiple times and they have escalated but no one visits. I even told them to refund my amount for Gold AMC and I will get it replaced by local engineer but they are not ready to. I cannot buy drinking water from outside everyday. Even the service call is paid and not a free Toll Free number.
Eureka Forbes is a fraud company.
