Agnelo Alvares
New member
- Loss Amount
- 2362.00
- Ratings
Received HP laptop on 26/08/26 against my Order ID OD438331059470524100 dated 11/08/26. Flipkart had received Rs.59,325.00 towards that order via credit card. The day the laptop was received against Invoice No. LWABKHB270000433 dated 11/08/26 the MRP amount over the box is Rs.56,963.00 which further does not match with the Invoice amount which is Rs.57835.00 Please check the amount difference from the amount received against my Product Serial No. 5CD5333NTR You will see the difference while paying the amount via credit card and the different prices quoted. Also, the Serial Number mentioned on the Invoice is different than to that on the Box and also on the laptop, which also brought in difficulty to apply for my years' warranty.
Got in touch with Customer Service and spoke several times ever since the laptop was received with a faulty price tag, and since we have paid far more as per the Invoice and the MRP price tag. Customer Service ID is IN26081614214814087791, wherein they gave a deadline to resolve the above matter regarding the price on 27th August, but we have seen no any advancement in the matter cos the response on the subject is very poor, and there is no any sort of any responsibility taken to resolve the matter, bringing in dissatifaction. It's been more than 13 days since we brought up the matter to Customer Care, and the dead line which gave on 27th August has also expired, so in what manner should we keep on hoping for any update? Kindly let me know the status, and if needed can even return the received product, wherein our money will be returned if you are not in a position to solve the problem. The amount paid via credit card is Rs.59325.00 and the MRP amount on the box is Rs.56,963.00. It's illegal to extract money from the client more than the MRP price tag. The difference is roughly Rs.2362.00
Got in touch with Customer Service and spoke several times ever since the laptop was received with a faulty price tag, and since we have paid far more as per the Invoice and the MRP price tag. Customer Service ID is IN26081614214814087791, wherein they gave a deadline to resolve the above matter regarding the price on 27th August, but we have seen no any advancement in the matter cos the response on the subject is very poor, and there is no any sort of any responsibility taken to resolve the matter, bringing in dissatifaction. It's been more than 13 days since we brought up the matter to Customer Care, and the dead line which gave on 27th August has also expired, so in what manner should we keep on hoping for any update? Kindly let me know the status, and if needed can even return the received product, wherein our money will be returned if you are not in a position to solve the problem. The amount paid via credit card is Rs.59325.00 and the MRP amount on the box is Rs.56,963.00. It's illegal to extract money from the client more than the MRP price tag. The difference is roughly Rs.2362.00
