Incorrect product sent by Vibecrafts

tasneemkhan617

tasneemkhan617

New member
Seller Name
Vibecrafts
Company Name
Vibecrafts
Product Name
Canvas painting
Website Name
www.vibecrafts.com
Customer Care Number
NA
Loss Amount
2533
Ratings
1.00 star(s)
Opposite Party Address
Chandulal baradari, Bahadurpura, Hyderabad
Hello Sir/Madam,

I had ordered a canvas painting from Vibecrafts and they sent me an incorrect painting. I have been following up with them for the past 8-10 days, however there is no action taken from them. No pickup rescheduled. They do not have a direct customer care number and the email and WhatsApp options just don't support me in getting my money.

I am writing this email requesting you to take an action on this fraud company so that other ppl don't suffer.
 
Hello @tasneemkhan617

Thank you for reaching out. We noticed that you are facing the similar problem with Vibecrafts that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Vibecrafts company fraud !!Defective goods sent order ODVC2422020965'

Hello @sohail vasaiwala

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Step: 1
We recommend that you first Send a detailed email to support@vibecrafts.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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