Jio setup box installation delay

S

Subramanian A

New member
Dealer Name
Jio fiber
Company Name
Jio
Loss Amount
599
Ratings
1.00 star(s)
Hi,
We have requested setup box installation on July 15th but still not installation completed and more than 10 times we informed jio customer care service but issue still not resolved. Also more installation schedule appointment date received but technician not came. We very hurt and mind level very disappointed. Could you please take action and clear the issue.
 

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Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

M

Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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