- Company Name
- Lenskart
- Product Name
- Contact lensee
- Website Name
- Lenskart
- Customer Care Number
- 99998-99998
- Loss Amount
- 522
- Ratings
- 2.00 star(s)
- Opposite Party Address
- Industrial Plot Bearing No.
SP-9, 10 and 11,Industrial Area Kaharani,
Bhiwadi Extension, Alwar Dt. , Bhiwadi
Rajasthan(08) 301019
India
i placed an order on August 3 and they sent me wrong lenses. When i called customer support, they said exchange is not possible even though I had not opened the lens. They said i need to place a new order and they will initiate the refund. In the screenshot , it says that the refund has been initiated, i never received it. I Called and emailed every single day, i was told that i will get My refund till this day and so but i never got it. I’ve lost the count I called Lenskart customer support. This happened in August and it’s October now, still haven’t got my refund.