I placed an order on 2nd July 2025 with Littlebox India (Order ID: 1227471). At the time of ordering, I was informed that the dispatch would happen by 13th July. However, the date kept getting postponed — first to 15th, and now to 18th — without any valid reason or proper explanation.
I had ordered this dress well in advance because I need it before a specific date and wanted to have time for an exchange if needed. Despite multiple follow-ups via their app, WhatsApp, email (customercare@littleboxindia.com, riya@littleboxindia.com), and Instagram, there has been no resolution or firm commitment.
I’m frustrated by the poor customer service and lack of accountability. I am requesting urgent action, including immediate dispatch and improved communication.
This complaint is being submitted as no other support channels have been effective.
Thank you for reaching out to us and for posting your complaint on our forum.
We would like to inform you that the process for filing a complaint in the Consumer Court, along with the list of documents required (such as the Index, Memo of Parties, Complaint Affidavit, List of Documents, and the Chronology of Events), has already been explained to you during our earlier communication over the phone.
If you now wish to proceed further and need assistance in drafting these documents properly for submission to the Consumer Forum, we will be happy to provide our professional services.
Please let us know how you would like to proceed, and we will guide you accordingly.
I placed an order on 10th July 2025 with Littlebox India (Order ID: 1242540). At the time of ordering, I was informed that the dispatch would happen by 23rd July. However, the date kept getting postponed — and now to 31st— without any valid reason or proper explanation.
I had ordered this dress well in advance because I need it before a specific date and wanted to have time for an exchange if needed. Despite multiple follow-ups via their app, WhatsApp, email (customercare@littleboxindia.com, riya@littleboxindia.com), and Instagram, there has been no resolution or firm commitment.
I’m frustrated by the poor customer service and lack of accountability. I am requesting urgent action, including immediate dispatch and improved communication.
This complaint is being submitted as no other support channels have been effective.
Thank you for bringing this matter to our attention. Based on the details you have provided, it appears that the incident involves a potential violation of cybersecurity laws.
To ensure that your rights are fully protected and that the matter is investigated appropriately, we strongly recommend that you file a formal complaint with the Cyber Crime Cell of your local law enforcement authority. Cybercrime units are specifically equipped to handle such issues.
Or in person at your nearest Cyber Crime Police Station
When filing your complaint, please include all relevant details such as screenshots, transaction records, email communications, and any other supporting documentation.
