MISS BEHAVE WITH CLIENT

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BASIR KUMAR PATRO

New member
Company Name
JIO FIBER
Customer Care Number
18008969999
Loss Amount
850
Ratings
1.00 star(s)
Opposite Party Address
NEARER AYURVEDIC CHIKICHALAYA
HELLO SIR,

LAST 15 DAYS WE WERE SUFFERING FROM JIO FIVER ISSUE . WE RAISED SR BUT WE DID NOT GET ANY RESOLUTION AND WE CALL TO YOUR JIO STORE AND YOUR ONE OF EMPLOYEE MISS BEHAVE WITH ME SUBHRANSU BEHERA WHO IS MS OF THIS JIO STORE I TOLD YESTERDAY I AGAIN CALL TO YOUR CUSTOMER CARE AND HE SAID TOMORROW ALSO YOU CAN GIVE COMPLAIN I GOT THAT IS THE RESOLUTION SO I DONT WANT TO CONTINUE WITH JIO FIBER AND I HAVE THAT VOICE RECORDED AL SO YOU GUYS ARE REALLY NOT CUSTOMER ORIENTED
 
Hello @BASIR KUMAR PATRO

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.


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Thread 'JioFiber Installation Fraudulent'

On the date of 30/03/2025 Jioiber team contact myself Mahika Goswami (30) for internet connect, i agreed for connection. They assured installation on 31/03/2025. Ashish installation techinician came on the same day 31/03/2025 and charged payment by confirming order by KYC registration and payment of Rs. 1111 in Credpay UPI and assured installation will be completed in 1-2hrs. After some time he told us that there is no port so they cannot proeed with the installation. SO we asked for the refund and proceed the cancellation as we wanted jiofiber only. He told us it will get cancelled...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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