Laptop old made laptop in place of new purchases

D

Dheerajsharma@9411

New member
Dealer Name
Alpha Computer
Company Name
lenovo
Product Name
laptop 82RK00EMIN-LENOVO I5 8 GB 512 GB WIN 11
Loss Amount
45000
Ratings
4.00 star(s)
Opposite Party Address
alpha computers, SCO 169-170 Gandhi market, Ambala cantt, udyam reg no - UDYAM-HR-01-0008731.
I was purchases a new computer on 18 Aug 2025. while I check the QR code which was affix at laptop it show out of warranty. so I check the box and also from Windows + R command, the laptop was mfg in Jan 2022. means too old .when I communicated by dealer by phone(due to I was out of station ) dealer not agree to change or give any favourable suggestion. I was mail about the serious issue to the dealer repeatedly but there were no reply from dealer side given.
 
Hello @Dheerajsharma@9411

You have proper reason to file a case against the Alpha Computer, they can not sell the product which is out of warranty.

Feel free to contact us for any help in filing case in the consumer forum.

Thanks
 
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