kumar1234@
New member
- Dealer Name
- Clicktech Retail Private Ltd
- Company Name
- amazon india
- Product Name
- Lenovo 2 Year Onsite Warranty + 2 Year Accidental Damage Protection + 3 Year Premium Care (Only Eligible for LOQ Series)
- Customer Care Number
- 1800-1200-1571
- Loss Amount
- 8268
- Ratings
- Opposite Party Address
- Sattva Horizon, Survey No 6/1 and 7/1, Vinayak
Nagar, Kattigenahalli
Venkatala Village, Yelahanka Hobli
Bangalore, Karnataka – 560064
India
Dear Sir or Madam,
With respect to the above mentioned subject, I have attached all the email screenshots received from amazon customer care team with regards to the original complaint raised for not getting the warranty due to my purchased lenovo laptop serial number mismatch in invoice and laptop, refund initiation and process.
Unfortunately, I haven't received any refund to my original payment method or Amazon Pay balance, despite what the amazon team informed me earlier.
Each time the customer care team provides different reasons, delaying the process and making me wait for the refund.Till date no refund has been done.there seems to be lot of miscommunication and time wasting done by amazon customer care team.
The primary issue stems from Amazon not providing the proper invoice needed to claim the extended warranty purchased for the Lenovo laptop.
Request anyone to kindly help me file consumer complaint against amazon india regarding the refund delay and the poor customer care support provided from the Amazon team.
Kindly do the needful at the earliest.
With respect to the above mentioned subject, I have attached all the email screenshots received from amazon customer care team with regards to the original complaint raised for not getting the warranty due to my purchased lenovo laptop serial number mismatch in invoice and laptop, refund initiation and process.
Unfortunately, I haven't received any refund to my original payment method or Amazon Pay balance, despite what the amazon team informed me earlier.
Each time the customer care team provides different reasons, delaying the process and making me wait for the refund.Till date no refund has been done.there seems to be lot of miscommunication and time wasting done by amazon customer care team.
The primary issue stems from Amazon not providing the proper invoice needed to claim the extended warranty purchased for the Lenovo laptop.
Request anyone to kindly help me file consumer complaint against amazon india regarding the refund delay and the poor customer care support provided from the Amazon team.
Kindly do the needful at the earliest.
