Laptop Regarding Faulty Laptop and bad after sales experience

ipratikjha

New member
Dealer Name
Flipkart
Company Name
Flipkart Internet Private Limited
Product Name
Motorola Motobook 60
Customer Care Number
1800 202 9898
Loss Amount
64119
Ratings
1.00 star(s)
Opposite Party Address
Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru, Karnataka – 560103, India
I received a defective Motorola Moto Book 60 on 19 October 2026 and immediately requested a replacement. Flipkart’s mandatory technician visit, scheduled for 26 October, was cancelled due to a system error. Despite assurances of resolution within 48 hours, no visit occurred, and the date was postponed to 29 November 2026. I request urgent intervention, an expedited inspection and replacement, a written resolution timeline, and an explanation for these repeated delays.

Order ID: #OD438854033930354100 | Serial No.: YX0LAB3VScreenshot_2026-10-26-21-24-18-00.jpgScreenshot_2026-10-26-21-24-18-00.jpgScreenshot_2026-10-26-10-46-38-01_6012fa4d4ddec268fc5c7112cbb265e7.jpgScreenshot_2026-10-25-07-51-55-34_e307a3f9df9f380ebaf106e1dc980bb6.jpg
 
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