Bike Registration of OLA scooty not completed

SK Singh

New member
Model
OLA S1X
Dealer Name
Ola Electric Technologies Pvt Ltd, Plot No 84B, Industrial Area-A, Extension Ludhiana, Punjab 141001
Company Name
OLA ELECTRIC
Customer Care Number
8033113311
Loss Amount
5000
Ratings
4.00 star(s)
Opposite Party Address
SMQ 84/4, LATIF BLOCK, AIR FORCE STATION PATHANKOT, PUNJAB-145001
Dear Sir/Ma'am,

I have purchased OLA S1X electric scooty through "OLA Electric" app which was delivered at OLA Store, Sayli Rd, Pathankot on 01 Jul 2024. Vehicle is delivered with fitment of number plate "PB35AM8275" on vehicle and they have collected RTO agent charges also for complete registration process but registration of my electric scooty has not been completed till now as on 07 Aug 25. Whenever I visit the OLA store at Pathankot, they ask to wait for next 2 months. When I ask OLA support through mail they are answering that registration process is complete and provide only vehicle number issued . RTO is saying that they have not submitted your documents that's why your registration is not completed and RC is not printed. Please provide necessary solution as I'm unable to connect owner and any customer desk where my resolution can be provided. IMG20250713222400.jpg
 
Hello @SK Singh

Please provide necessary solution


We can understand your situation, In such a situation, we suggest that you proceed by sending a legal notice to the Chairman and Managing Director (CMD) of the OLA Electric, formally requesting a resolution of your issue. Kindly allow them a 15-day period to respond to the notice.

If you do not receive any response within this timeframe, please revert to us. We will then guide you through the process of filing a case in the Consumer Forum.

Please let us know if you need assistance in drafting the legal notice or have any further questions.

Best regards,


Regards,
Support Team
 
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