Request for unsubscription of untheorized emandate service on my bank account - Nov Digital Entertainment Private Limited

[v@21]

Hello Sir,
You have deducted 199 rupees one times. I want to know why you have deducted my money. Please return my money
And 499 debited daily msg plz cancelled

 

[Partha Pratim Das]

I am not concern about Non Digital Entertainment Private Limited... Who assigned the power to auto debit my amount in Axis Bank.. I have raised complain against
Non Digital Entertainment Private Limited in RBI. Without my concern why auto debit my payment to Non Digital Entertainment Private Limited it is a very big issue for me..As per Bank norms whithout my concern they cannot debit the amount in my account, who assigned the power to Axis Bank to debit my account with out my permission...

 

[sakshi gangwal]

नमस्कार सर
मेरे खाते से आपकी कंपनी में १९९ रुपए कट गए है मेरे खाते से कृपया मेरे पैसे वापस करे

 

[lakshya_sethi_]

Respected Sir/Madam,

I am writing to formally lodge a complaint regarding two unauthorized transactions that were debited from my HDFC Bank account without my consent or approval.

Details of the transactions:

1. UPI Mandate Transaction
   
   • Amount: ₹1,499.00
   • Date: 12/08/2025
   • From: HDFC Bank A/c ending 8224
   • To: NOV DIGITAL ENTERTAINM
   • Reference Number: 101188871685
2. E-Mandate Transaction
   
   • Amount: ₹1,499.00 (scheduled deduction)
   • Date of Deduction: 06/08/2025
   • To: NOV DIGITAL ENTERTAINMENT PRIVATE LIMITED
   • Mandate UMN: 1ed655680b8cc8ede0634bcee10a3d67@okhdfcbank

I have checked my mandate list in my HDFC Bank account and can confirm that I have not authorized or approved any such mandates for the above merchant. These charges are completely unauthorized.

I request the Consumer Court to kindly take the following actions:

1. Direct the concerned bank and merchant to immediately stop these recurring transactions.
2. Instruct the bank/merchant to initiate a full refund of ₹1,499.00 for each of the unauthorized transactions.
3. Ensure that no future deductions are made from my account without my explicit consent.

I am attaching screenshots of the transaction messages and my e-mandate dashboard for your reference and as evidence.

I kindly request your urgent intervention in this matter to prevent further financial loss and to safeguard my banking rights.

Thanking you,

Lakshya Sethi

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